What is Vidivet?

​VidiVet delivers FREE veterinary expertise, 24/7, without having to book a consultation

Vidivet is an app that will provide you with instant vet support whenever you need it.

Simply send a question at any time of day or night via the Vidivet app and receive an immediate personalised video response to your phone.

We like to think of Vidivet as our NHS 111 for pets.

Maybe you wonder if you need one of the Esctourt Vets team to see you?
Maybe you have a question about medications?
Maybe you aren’t sure if you need to go to the emergency vets
Maybe you just want to give us an update on your pet

Get FREE access

Key benefits?


It's a completely free service for our Estcourt Vets customers


Ask any question to our vets 24/7


Rapid response


Get a personalised video response from our vets


Play and re-play the advice as many times as you need

Step 1 – sign up and tell us all about your pet

Step 2 – download our app from your App Store

Step 3 – sign in and ask any pet question

All of our vets are a minimum of 5 years qualified, RCVS registered and regularly undertake in house CPD to ensure your clients receive the highest possible level of care.

Literally anything about your pet. If it is important to you, then it is important to us!

Some examples of what people ask us about:

  • Unwell pet
  • flea/worming advice,
  • spay/neuter advice,
  • feeding advice,
  • behavioural advice,
  • post-operative care,
  • or new puppy/kitten advice.
  1. It is the first service of its kind in the UK allowing you to ask your question immediately to a vet, not waiting for a consultation, as soon as you think it – you ask it, there and then.
  2. Our vets review your question and send you a personalised video response within a few moments. They can also review past questions you’ve asked in case there is something relevant mentioned previously, so your care feels more consistent.
  3. Our app stores all of your questions and our vet’s answers, so you never have to worry about forgetting what the vet told you again.
  4. We don’t charge per pet! A VidiVet membership is for the whole house: so if you have one or five pets, the cost is the same.

You may have the odd question or twenty about your pet, and like many others, for all different kinds of reasons, you haven’t approached your own vet for advice.


Some go to Dr Google, social media groups, blogs or online forums to find answers.

The problem is; an internet search only brings back generic information. You have to read it, figure out what credibility it has, who wrote it, etc., and some 30 minutes later, still decide if it helps you or not.

Social media on the other hand gives you hundreds of different answers…which may not be wrong, but they aren’t specific to you, your pet and your circumstances.

VidiVet has been created to help, with all of the speed and convenience of an internet search AND all of the clinical expertise to ensure you only get the best, most appropriate advice. Peace of mind in a matter of moments; you and your pet get nothing but the best.

One of our customers describes:

‘it’s like having a new best mate who just happens to be a vet’.

Think of VidiVet as the lovechild between Dr Google and NHS111, lovingly created for your pets.